The home of Spybot-S&D!

FAQ - Frequently Asked Questions
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Overview

General questions

How can I contribute to the cause?

Where are features like the Tools or Settings section?

What is blindman.exe for?

Are there any command line parameters?

Do I need this FAQ?

I have two installations on my hard disk. Can I scan both at the same time?

How can I get Administrator rights under Windows Vista or Windows 7?

Is Spybot-S&D compatible with WinPE/BartPE bootable CDs?

Which browsers does Spybot-S&D support?

Is Spybot-S&D compatible with other resident protection tools?

What is the immunization feature and what are the other permanent protection options?

Updates

What files do I need to update?

Why is the integrated update not working?

Why do I receive the message "update is forbidden" / "bad checksum!!!"?

Why does Spybot-S&D freeze up on update?

Why do I receive a "Socket Error"?

Why do I receive: "Error Retrieving Update Info File"?

Why do I receive "update error - select files from the list"

Detections

Why does Spybot-S&D also remove IE toolbars that seem useful to me?

Why do other spyware programs find spies in Sypbot-S&D's directory?

Why can I not remove the Sti_Trace.log (or SchedLgU.txt) file?

Why do other anti-spyware applications detect so many more tracking cookies?

Why does Spybot-S&D not detect running processes?

Why does MS AntiSpyware complain that Spybot-S&D adds bad sites to the trusted zone?

Why does Spybot-S&D flag changes in the Windows Security Center?

Bugs and problems

What should I do if my internet programs stopped working?

Why does my network react very slowly after inserting the Hosts File?

Why are some of my favourite internet sites blocked?

Why are there some items left to immunize?

Why has the number of scanned items been reduced (and now searches for only a few items)?

Why can I no longer access my IE settings?

Why does Spybot-S&D not scan network drives (shares)?

How can I disable the notifications popping up when a download was blocked (e.g. Avenue A, Inc., DoubleClick)?

Why are some products set to be ignored by default?

What can I do if Spybot-S&D freezes during scan?

Why does Spybot - Search & Destroy slow down my System?

Why does Spybot run automatically on every pc start?

Why does Spybot not open anymore?

TeaTimer

How do I edit the Black & White list in resident TeaTimer?

How do I disable the TeaTimer notifications?

What is the Resident TeaTimer?

Why does Resident TeaTimer terminate the application before asking?

Why is TeaTimer called TeaTimer?

Why does TeaTimer crash during the Windows shutdown (System Settings Protection Error Message)

Why does the TeaTimer use so much memory / has such a high CPU?

Error Messages

Why do I receive the error message that there is a problem in Hijackers.sbi and I should look into the Include errors.log file?

Why do receive the error message "ws2_32.dll missing" (and others)?

Why do I receive the error message "No Zip File specified" when I update or fix?

Why do I receive the error message "framedyn.dll is missing"?

Why do I receive the error message "User abort"?

Why do I receive the error message "Problems in the include file (Trojans.sbi)"?

Why do I receive the error message "Server name or address could not be resolved"?

Why do i receive the error message "No disk in the drive"?

Overview
How to make a backup How to disable Spybot-S&D temporarily How to download Spybot-S&D How to exclude products from the search How to disable the proxy How to make a recovery How to enable the Select all button How to export the Startup list How to switch the language How to uninstall How to update